Privacy Policy

Effective date: August 4, 2026

Blue Diamond Surface Cleaning Solutions (“Blue Diamond,” “we,” “us,” or “our”) respects the privacy of people who visit our website or contact us about our services. This Privacy Policy explains the information we collect, how we use and disclose it, and how to contact us about it.

Information We Collect

When you submit an inquiry form, we collect the information you provide, including:

  • your name;
  • email address;
  • phone number;
  • requested service;
  • location;
  • project address or ZIP code;
  • project details;
  • preferred contact method; and
  • your acknowledgment that Blue Diamond may contact you about the request.

The form also records information used to understand and manage the inquiry, including the submission time, originating page, referring page, campaign or UTM values, and advertising click identifiers when those values are present. Honeypot fields are used to help detect automated spam.

We may also receive information you choose to provide when you call or email us. Please do not submit information that is unnecessary for discussing the requested property or cleaning service.

How We Use Information

We use inquiry information to:

  • respond to questions and estimate requests;
  • evaluate the requested service, project location, and service availability;
  • call or otherwise contact the person to discuss and book requested services;
  • maintain records related to inquiries and business operations;
  • understand which pages, campaigns, or sources generated an inquiry;
  • protect the website and forms from misuse or spam; and
  • comply with applicable legal obligations.

Submitting an inquiry does not enroll a person in an email marketing list or other marketing program. Blue Diamond does not maintain an email marketing list based on these form submissions.

Form Storage And Email

The website uses Elementor forms. Form submissions are stored in Elementor on the WordPress website and are also emailed to the Blue Diamond business team. The current notification address is wellsite@me.com. Access should be limited to people who need the information to respond to and manage service inquiries.

Website Analytics And Google Services

Blue Diamond uses Google services, including Google Analytics 4, Google Tag Manager, and Google Search services, to understand website use, manage approved measurement technology, and maintain search visibility. Current production page code directly loads Google Analytics 4. No separate Google Tag Manager container marker was detected in the public page output reviewed on August 4, 2026.

Google Analytics may use cookies or similar technologies and process website usage information under Google’s own terms and privacy practices. The website also records referral, campaign, UTM, and advertising click identifiers when those values are present in an inquiry path. Blue Diamond does not use an inquiry submission to enroll the person in marketing.

This policy includes the current analytics and tracking disclosure. Blue Diamond is not publishing a separate Cookie Policy at this time.

Hosting And Service Providers

The website is hosted by WP Engine and is publicly delivered through Cloudflare. Blue Diamond also uses Elementor for website forms and Google for analytics, tag-management, and search services. These providers may process information as needed to provide their services under their own applicable terms and privacy practices.

We may disclose information to service providers that support the website and inquiry process, to people working with Blue Diamond who need the information to respond to the request, when required by law, or when reasonably necessary to protect rights, safety, and the operation of the website.

Blue Diamond does not sell personal information.

Retention

Blue Diamond retains personal information only for as long as reasonably necessary to respond to an inquiry, discuss or provide requested services, maintain appropriate business and legal records, resolve disputes, protect the website, and comply with applicable obligations. Retention can vary by record type and by the system in which the information is stored. Information may be deleted or deidentified when it is no longer reasonably needed, subject to legal, security, backup, and recordkeeping requirements.

This policy does not state a fixed retention period that the business has not adopted or verified.

Privacy Requests

A person may contact Blue Diamond to ask about personal information associated with an inquiry, request a correction, or request deletion. Blue Diamond will review the request and respond as required by applicable law and the information reasonably available to the business. Blue Diamond may request information needed to verify identity, locate the relevant record, protect the requester, and prevent unauthorized access or deletion.

Not every request will apply in every circumstance. Blue Diamond may retain information when reasonably necessary or legally required. This section does not create rights beyond those provided by applicable law.

Mike Radosevich owns privacy requests for Blue Diamond. Requests may be sent to:

Blue Diamond Surface Cleaning Solutions
515 HCR 1195
Blum, TX 76627
Email: wellsite@me.com
Phone: (254) 312-4774

Adults And Children’s Information

The website and Blue Diamond’s services are intended for adults. The website is not directed to children, and Blue Diamond does not intend to collect personal information from children through the inquiry form. Anyone who believes a child provided information may contact Blue Diamond using the details above so the business can review the situation.

Service Area And Outside-Texas Inquiries

Blue Diamond primarily provides services in Central Texas. The business may receive inquiries from outside Texas, but receiving an inquiry does not guarantee that service is available in that location.

Security

Blue Diamond and its providers use operational measures intended to protect the website and inquiry information. No website, email, or storage system can be guaranteed to be completely secure, and this policy does not make an absolute security promise.

Changes To This Policy

Blue Diamond may update this Privacy Policy when its website, forms, technology, providers, or business practices change. The effective date at the top of the policy identifies the current version.

Contact

Questions about this Privacy Policy may be directed to Mike Radosevich at wellsite@me.com, (254) 312-4774, or the mailing address above.